Client information
Salon Policies
Booking
Appointments
Clients may book online without an account. Logged-in clients can collect points, view appointment history, and manage upcoming appointments from their account page.
Changes
Cancellations and rescheduling
Use the private link in your appointment email or text to cancel or reschedule online. Online changes are allowed only more than 48 hours before the appointment. With 48 hours or less remaining, please call the salon to request a change.
Email and SMS replies do not change your appointment. Please use the website or call the salon.
Loyalty
Beauty points
Eligible services can earn beauty points. Points may be redeemed for discounts up to 50% where available. Cancelled appointments may remove earned points and return redeemed points.
Arrival
Late arrivals
Late arrivals may reduce the time available for the service. If a client is very late, the salon may need to reschedule the appointment.